When Artistic Leadership Hurts the Artform: A Call to Leaders in Volunteer Performing Arts Organizations
- Nicole Knox

- Nov 24
- 4 min read

There is something uniquely powerful about a volunteer-based performing arts organization. People don’t walk into these spaces for financial gain. They step into studio floors, rehearsal halls, black boxes, borrowed classrooms, church basements, makeshift stages, and community centers because they love the work. Because creativity feeds them. Because the ensemble offers a sense of belonging they can’t find elsewhere.
These organizations—member-led, nonprofit, fueled by donated time, skill, and emotional investment—are some of the most extraordinary engines of artistry anywhere. They thrive not because of large budgets or formal titles, but because of trust, shared ownership, and the collective joy of creating something meaningful together.
Which is why it stings so sharply when the Artistic Director forgets the true role they hold.
Somewhere between auditions and opening night, between concept meetings and production weeks, something subtle can shift. Artistic vision becomes rigidity. Leadership becomes control. Control becomes fear. And fear becomes silence. And silence, ironically, is the one thing a volunteer-driven arts organization cannot survive.
THE HIDDEN COST OF PERSONALITY-DRIVEN LEADERSHIP
Volunteer-based performing arts groups are emotionally vulnerable ecosystems. People show up carrying their full lives—the exhaustion, the hope, the creativity, the stress—and place those lives into the hands of the Artistic Director. That director doesn’t just shape the artistic product; they shape the environment in which dozens of volunteers create.
An Artistic Director operating with low trust and high control can unintentionally cultivate a climate where:
performers and crew stop offering ideas because they expect dismissal
humor, experimentation, and exploration shrink to avoid volatility
Collaboration becomes risky
Perfection becomes the only safe contribution
The organization’s identity revolves around one individual
participants feel emotionally cornered or afraid to speak truthfully because of potential backlash
This isn’t melodramatic. This is a lived reality across many volunteer-led arts communities where people hesitate to “stir the pot” because they love the group too much to risk internal conflict.
And here is the devastating part: Many volunteers stay far longer than they should — not out of loyalty to the Artistic Director, but because they feel emotionally held hostage by their love for the community.
THE MYTH OF CREATIVE GENIUS
Every performing arts organization has either seen or narrowly avoided the trap of “the Creative Genius” — the belief that one person’s brilliance outweighs the health or autonomy of the entire organization.
It shows up as:
“We can’t question their decisions; they’re the visionary.”
“This is just how artists like them operate.”
“If we lose them, the company falls apart.”
But sustainable organizations have learned an uncomfortable truth:
Talent is not a pass. Charisma is not a leadership strategy. Artistry is not an exemption from accountability.
An Artistic Director can be innovative, magnetic, and exceptionally skilled — and still create an environment that stifles growth, restricts collaboration, and harms the very artists who show up out of devotion.
The product can never justify the process when volunteers are the ones paying the emotional price.
HELPING MEMBERS REDISCOVER THEIR WHY
Volunteer art only thrives when participants understand why they choose to be part of the organization.
Artistic ambition can be intoxicating. The show, the performance, the exhibition, the festival, the applause — all of it is thrilling. But none of it is enough on its own to sustain years of commitment, late nights, personal sacrifice, or emotional strain.
Artists need clarity about:
what draws them to the organization
what they hope to experience there
what they gain emotionally, creatively, socially
what they are willing — and not willing — to tolerate
When people lose that clarity, they become vulnerable to environments shaped by a leader’s moods rather than the organization’s mission.
But when they rediscover their personal “why,” they become grounded, confident, and harder to manipulate. A healthy Artistic Director supports that clarity, vs. perceiving it as a threat.
WHAT HEALTHY ARTISTIC LEADERSHIP LOOKS LIKE
Strong Artistic Directors in volunteer settings don’t grip the reins tighter.They open the circle wider.
They understand that excellence emerges from collective contribution. They know the ensemble performs with greater heart and unity when participants feel informed, respected, and valued.
Healthy Artistic Directors consistently:
cultivate emotional safety with the same care they give to artistic vision
invite creative ideas from cast, crew, designers, musicians, and volunteers
communicate expectations clearly, respectfully, and consistently
regulate their own emotional responses and volatility
distribute leadership instead of centralizing it
view excellence as a shared achievement rather than personal validation
In healthy organizations, artistic brilliance is created together — not extracted from volunteers through pressure.
THE BENEFITS OF OPEN, FEARLESS, FULL-SPECTRUM COLLABORATION
When creativity flows freely across all levels of a volunteer-based arts organization — from Artistic Director to cast and crew, from committee members to designers, from board to backstage volunteers — something remarkable happens:
People take risks.
The work grows deeper.
Innovation becomes constant.
Turnover decreases.
Rehearsal becomes energizing rather than draining.
New artists are drawn to the organization.
Trust becomes the baseline rhythm of the group.
And yes — the artistic product reflects this. Audiences may not see the internal dynamics, but they feel the cohesion. The art carries a freedom and resonance that cannot be faked.
An organization grounded in trust creates work that feels alive.
A FINAL WORD TO ARTISTIC DIRECTORS WHO CARE DEEPLY
This is not an accusation. This is an invitation.
You hold the well-being of people who care profoundly about this art form — people who volunteer their time, rearrange their lives, spend their evenings and weekends in rehearsal rooms, and invest emotionally in the work because they believe in what you are building.
Lead them with steadiness.
Lead them with humility.
Lead them with generosity.
Let your artists contribute.
Let them surprise you.
Let them share the brilliance rather than simply execute it.
You don’t have to be the entire galaxy. You only need to be a steady and fair source of light.
When artistic leadership is healthy, the work becomes unstoppable — not because it is perfect, but because it is shared.
About Nicknox

Hi, I'm Nicole, the Nick behind Nicknox Communications. For more than 30 years, I've brought uncommonly creative brand, marketing, and communications strategies to life for organizations of all kinds.
I'm passionate about brand strategy, storytelling, and fabulous creative. I also love to explore best practices in high EQ leadership, core values, relational marketing, and resources + workflows that help creative teams bring their best to every project.
My areas of expertise include design thinking, personal brands, nonprofit leadership, HR, travel & entertainment, B2B, startup + launch strategy, and many other delightful sectors.



