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Texas Tech University
Health Sciences Center

HealthNet was a satellite based provider of continuing education designed to serve rural hospitals and medical offices throughout the southwest United States. The accredited program offered virtual learning with leading medical professionals across a variety of specialties. Course completion allowed participants to earn required CEUs to maintain professional certifications.

 

Nicole Knox (Robbins) served as a Marketing and Public Relations Manager of the Program. In this capacity, she guided external marketing to acquire new participant facilities and networks and internal marketing to grow user engagement. Knox oversaw the design and production of monthly program guides and campaigns. She was also responsible for developing and delivering onsite training and workshops for new and existing sites and managing user feedback about programming and topics.

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SECTORS

  • Healthcare

  • Continuing Education

  • Professional Development

PRIMARY LEADERS

  • TTUHSC Administration

  • Teaching Physicians

ENGAGEMENT

  • Marketing & Public Relations Manager

  • Fulltime, 1.5 Years

AREAS OF FOCUS

  • Marketing Campaigns

  • User Engagement Strategy

  • Training Design

  • Program Marketing

  • B2B Resources

  • Organizational Communication

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ACCOMPLISHMENTS

BRAND CLARIFICATION

Brand alignment of clarification of HealthNet, a continuing education offering of the Texas Tech University Health Sciences Center.

PUBLISHING

Content oversight, design and production of monthly program guides offering CEUs to physicians and medical professionals via satellite continueing education.

USER ENGAGEMENT

Training design and B2B marketing strategies to support sites in growing internal awareness and program engagement.

SCOPE & WORK

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Training Design & Events

As the primary contact for host sites across a five state region, Nicknox developed onboarding training and resources and conducted site visits and events to support facilities in growing internal, community and regional awareness and increasing program engagement.

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Monthly Program Guide

Texas Tech University Health Science Center was a front-running on distance virtual learning, becoming a hub for rural hospitals and medical facilities across a five-state area. Leveraging the expertise of a Level 1 Trauma Hospital and award-winning teaching staff, HealthNet released monthly program schedules featuring individual CEUs and series focused on current medical trends and shifts in governance.

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Public Relations & Media

HealthNet's unprecedented access to an award-winning team of world class physicians and researchers was the fuel behind the high-growth offering. Showcasing the ongoing accomplishments and accolades of teaching physicians was a key strategy to build program awareness and credibility, as well as engaging local media.

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